schuh

Helpful staff, good range of footwear.

I have had a pair of vans for 4 months and both shoes have a hole in at the front. Tried to refund or exchange them at the Portsmouth store and they tried to convince me my toe nails are so sharp they cut through the shoes after 4 months and I have not worn them much they still look pretty new. I was refused a refund, credit note or exchange. Will not be using them again with such terrible customer service.

Thank you Schuh at Portsmouth, very good Customer Service from Lee, who managed to find the right size Converse Shoes for my Grandaughter for her Birthday Present, they fitted her perfect and she was so pleased with them too, as they were on her Birthday wish list. Also Zoe in the store too, thank you both very much.

The sales assistant was very helpful and the range of shoes was very good. Unfortunately, they had no size 6 in kids sizes, so had to get adults size instead

Great range of footwear for all. The shop is always clean and tidy with nice displays. Never have to wait to be served which is excellent. Needs more space creating for people to get around with pushchairs as the children section is right at the back of the shop. Quite good on the pricing I think. Love the Timberland boots range they have in store. Sells some trainers you can't get else where and a bigger range of them, these are the Adidas Gazelle trainers.