Unit 29, Cascades Shopping Centre, Cascades Approach, Portsmouth PO1 4RJ, UK, ,
About Business
Hays Travel Portsmouth
Review
4.0
(5 Review)
5
4
4
0
3
0
2
0
1
1
Oct 27, 2022
The staff here are amazing,always, always helpful and are genuinely pleased to see customers
Aug 05, 2022
Always treated with exceptional service from the staff from minor questions to major concerns. Highly recommended
Aug 13, 2020
Shocking service, took an age to get them to fight out corner against the people they'd booked our trip with to get a cash refund not a credit. Then dragged there feet to get us our refund. There excuse was aways the third party won't do that or haven't paid us yet, always passing the buck. I'm sorry but I didn't book with them I booked with you therefore my problem is with them. Had to resort to treating legal action and formal complaint to ABTA and then if by magic my refund appears.
What should have been a belated honeymoon in Italy turned into a total nightmare. Will avoid in the future.
Feb 09, 2023
Lovely helpful staff, will definitely book our next holiday through them again
Feb 28, 2023
We have just booked a holiday to Luxor Egypt.Molly looked after us & was amazing, would recommend Hays to everyone.Thanks Molly you were great.
The staff here are amazing,always, always helpful and are genuinely pleased to see customers
Always treated with exceptional service from the staff from minor questions to major concerns. Highly recommended
Shocking service, took an age to get them to fight out corner against the people they'd booked our trip with to get a cash refund not a credit. Then dragged there feet to get us our refund. There excuse was aways the third party won't do that or haven't paid us yet, always passing the buck. I'm sorry but I didn't book with them I booked with you therefore my problem is with them. Had to resort to treating legal action and formal complaint to ABTA and then if by magic my refund appears. What should have been a belated honeymoon in Italy turned into a total nightmare. Will avoid in the future.
Lovely helpful staff, will definitely book our next holiday through them again
We have just booked a holiday to Luxor Egypt.Molly looked after us & was amazing, would recommend Hays to everyone.Thanks Molly you were great.