J E James Cycles - Sheffield

Great folk in the repair shop - helped me out finding a nut to replace a missing one which i was expecting to pay for, but they did for free. i've not been in the shop for around 9 years, but my visit today reminded me of what a great bike shop it is - fab range of bikes and all things bike related, and very helpful lovely staff. thank you!!

Stopped in for the first time and was immediately met with exceptional service. the mechanic was friendly, very knowledgeable (i was a mechanic for years, so can tell), and went out of his way to get my tubeless wheels set up and find some obscure small parts for me on the spot. will definitely be my go-to spot now that i live in sheffield.

I was looking for a new road bike for my triathlon. but i am not a cyclist, and the guru bike fit sounds the right option as i'll be riding on that bike a lot and be spending on the bike a lot as well. but when i went and asked for it, i was told they will fit the bike i chose. so i will choose the bike first, then they will help me find the right size. then i was asked to choose the bike i want to buy. they showed me where the bikes are. not even asking what i am using the bike for. the displayed bikes have names and prices but i had no idea if it is carbon, aluminum what kind of brakes. and i just felt lost and i'm not gonna buy as expensive as those without understanding what i am buying. probably i'll do my homework first. but i kinda thought that was the guru bike fit is for. lol.

Purchase of my new e-bike was fun, easy and enjoyable. feel i got a great deal and really great bike. gavin's information on riding technique was especially useful on how to get the best out of the power and how this can help with reducing wear and tear on the bike. can't stop riding it, many thanks!

Wow. went in to the shop to get bike repaird came back the next day. they fixed it and said it was free. i know they hadn't added or changed anything but they spent time on it. very grateful of this. i also was looking for a place to do work experience and i was told to go into the e-bike shop to fine mike (manager) and another employee spoke to me said he would fine him for me. he greeted me and was so kind. i in the end was told to email him with a cv. i have now done that and am waiting for a response. which i am looking forward to. fantastic staff great shops keep up. kind regards marrlo perks