Excellent and personal service. I went in with mild back pain / a twinge that had gone after two sessions. Gerard was very clear about explaining the process, possible causes and how the ongoing treatment and supplementary exercises would help to strengthen my back over time. On top of this professional service I am always impressed by the warm atmosphere - the receptionists know who I am and offer me a drink on arrival, Gerard is always friendly and makes great conversation (remembering what we talked about last appointment) which means that I always feel at ease whilst he is bending and prodding my joints. Very happy with the whole experience.