The Garage Door Company

Paul & Alex came out today to fit our new roller shutter garage door. Brilliant lads and a fantastic job.

I am very disappointed with the service provided by The Garage Door Company. Clearly once they have your money - required in advance - they do not care. Paid for an old 1980's garage door to be removed and replaced with a new sectional door. The pre-sales experience was all positive; a surveyor came around to provide examples, a price and take measurements. However installation was a different matter. Installation day came and went, no-one turned up! I later called the following day and they confirmed from the call recording I had been given the date, but it hadn't actually been entered into their booking system. On the second attempt an installation team turned up without sufficient materials to complete the job! FIVE missed follow-up appointments later, someone finally showed up to glue some UPVC to cover the gaps. The weather seal at the bottom does not fully reach the floor in one corner, nothing can be done about that I'm told, despite no such gap on the old door. No responses to my emails or letter of complaint. AVOID! UPDATE: After posting this 2* review I received a phone call from an apologetic manager who promptly sent someone round who was able to correctly adjust the door seal at the bottom in about 10 minutes. So now all is well with the garage door.

If you want a garage door that comes scratched and with a gap then this is the company for you. They came out 5 times and each time did not have the part. I had to contact CitizensAdvice and only when we were near court action did they come and replace. I was given no compensation for the lost of time as I had to have time off. It took 6mths. Please avoid this company

Just had a motor replaced by Ryan of The Garage Door Company for my up-and-over garage door after 23 years of use. I cannot praise highly enough the professional and helpful service I have received. I will return if and when the other door needs a motor and I would not even consider looking elsewhere.

Paul & Ben called to diagnose and repair one of our garage doors. Very professional, polite and honest. Will definitely use the company again and recommend to others. A pleasure to deal with and excellent service.