Thorncliffe Health and Leisure Centre

Baby Pool times are ridiculous The website doesn't give you comprehensive pool timings. Goes up to a certain time then doesn't say anything. If the pool isn't open after a certain time say so. Or maybe answear the phone so when I try and ring I can find out what's going on. Because your website doesn't give info and your staff don't answear the phone I drive there with a child only to find out there is a class on. PUBLISH THIS INFO!

I have been a member of the gym for a year, and to be frank it is over priced, the equipment is dated, the gym is too small for the amount of members / visitors. If you're on the treadmill in summer you get blinded by the sun. If you go to the gym in the morning the female cleaner comes into the changing room whilst your changing / been in the shower which is super cringe. Too many kids go to the gym with little supervision / experience of what they're doing. Not a great gym at all and was guttered after I'd locked myself into a year contract. Oh and by the way. It is advertised as being open till 10pm and quite regular I'd go for the last hour only for all the equipment, music and lights to be turned off at 9:45 and then rushed out the building so doors can be locked at bang on 10 (twice the doors.were.locked at 5 to). Smaller friendlier gyms wouldn't do this. Some of the staff on reception are really abrasive and unfriendly. Avoid joining this gym.

The Staff: Sasha Haw (Manager) Arrogant and moody. Un-helpful and ignorant. The Gym: Small space could improve the quantity of equipment. On a busy day it is a headache to even get on a treadmill. Lane Swim: Excellent services. Space in the changing rooms are spacey and clean.

The gym is very small and has minimal equipment, if you're joining and going just for this I'd recommend against it, especially for the price. In addition to this I had great difficulty in cancelling, with the poor membership system not seemingly processing this correctly and difficulty in getting help from customer service (except for a very prompt and helpful exchange with Steph on Twitter). Throughout my month here, there was also frequent issues with a lack of hot water, will avoid all Place leisure centres going forward.

Great gym facilities. I got a sweat on going up the stairs, nevermind on the treadmill. Would recommend. Locker rooms great, some men need to know to wrap up though.