I messaged late Sunday night and Gavin was with us just after 8 on Monday morning (with 30m notice). From the minute I opened the door, Gavin was friendly, polite and professional. We had a leaking tap and he explained all the why/what/hows of a poorly fitted tap from previous owners. He went to get a new tap and was back within 40mins to finish the job. We had another small issue with the washing machine that he kindly looked at and sorted out for us. Guarantee for work and paper receipt was provided and we couldn't be happier with the service we received. Will recommend and definitely use again. 5 ⭐️