Specsavers Opticians and Audiologists - Southampton
About Business
Specsavers Opticians and Audiologists - Southampton
Review
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Good service mostly, but didn't always understand what they were saying. pleased with my glasses though, got 2pairs.
I love my glasses. they are pretty and fit well. i had to come back a few times to adjust my glasses and the staff was very helpful, patient and polite.
Went in today to finally purchase new glasses after 3 years with the same style. i’m very reluctant to changing my glasses but i had a lovely lady who assisted me called khansaa. she made me feel super confident with my choice and comfortable. she is vibrant and helpful with her customer service skills and i left happy😊
This store has improved their customer service since last time i was there (two years ago). the new staff (including the assistant manager) are knowledgeable with the detail and focus with promoting customer satisfaction. i hope they keep improving and providing well trained/qualified team.