Stayed here on my birthday for one night in September. Decent enough room with a good view but surprised there were not more upmarket individual toiletries befitting of a 5 star hotel. Instead, the body wash etc was dispensed via containers which are usually found in far less expensive hotels. Also felt that the significant price charged should have included breakfast. My biggest gripe, however, was that we ordered a bottle of wine in the Har Bar at around 10.20pm. Whilst trying to enjoy a final birthday drink, and well before the usual 11pm bar closing time, the staff began to de-dress the ceiling of all the Summer decor in order to get it ready for the Autumn season. As such, we were surrounded by staff and stepladders, making our time in the bar rather unpleasant. Although the staff were courteous, bearing in mind the significant price paid for a special occasion, this task should have been undertaken once the bar had closed well after 11pm. My partner emailed the hotel over a week ago to make our displeasure known but we have not received a response to date.