HarSPA

Clean and well kept but is perhaps understaffed as the cafe/ reception is quite often overwhelmed. Edit: after more visits, the lack of motivation from the staff is evident: no greetings, often more interested in complaining about rota, loud staff conversations make being in the cafe area unrelaxing, one staff member seems to constantly de pulling his colleagues away for a social during his visits.

A bit of a yoyo experience. My daughter and I were treated to a pricey spa package (a well deserved treat following a harrowing 18 months tbh). We were so excited with it being a 5* hotel but some of it did not live up to expectation. Nice and clean locker/changing rooms, showers and toilets. Admittedly we aren't slimline but to have robes that wouldn't even meet, let alone tie, and to be told larger robes are like gold dust, was completely unexpected in a 5* establishment. The jacuzzi was a delight, hot and powerful, the pool was small. The steam room was out of order, very disappointing, but the sauna was clean and smelled good (have been in many damp/strange smelling ones). Fresh towels were in abundance, frequently changed. The relaxation room ran out of herbal teas so it was water all the way. Mud room was very enjoyable but a few minutes of brighter lights to enable seeing the instructions first would have been helpful. Lunch was OK but definitely not worth the £25 supposedly allocated. However the full body massage by Nancy was wonderful. Magic hands, beautiful oils and a really lovely lady. Best massage I have ever had and it saved the whole day's experience being disappointing. Overpriced and underwhelming.

This must be the most fabulous spa that I have ever been to. The treatments were well priced and worth ever penny. I had a wonderful young therapist. I highly recommend this wonderful place. There quiet room was calming and restful.

I loved my spa day treat at HarSPA. The staff were so friendly and helpful upon arrival. Towels, robes, and slippers were all provided along with various water stations dotted throughout the spa. There is a mud room, a relaxation room, small pool, steam room, sauna, and a jacuzzi. Everything was so clean and tidy, and the towels were pearly white. There was someone walking around and tidying each room throughout the day. I had a “work it out” treatment for 90 (ish) minutes. She was running behind schedule to begin with, and then seemed to finish 5 minutes earlier than I expected. So, I think I missed out on 10 minutes worth of treatment. However, the actual massage was phenomenal. Can’t remember the name of the therapist, but she was great, and applied a firm pressure throughout as requested. Lunch afterwards was great, there was an issue with the café for some reason so we were able to order from the HarBAR menu which was awesome. I would absolutely go back. Thank you for an awesome and relaxing day!

First time in Southhampton and my BFF and I decided to get massages and have to admit it was one of the best I’ve had in the UK. Christine worked wonders on my back and neck