We engaged Red Box Web Design to create the DHG Services website, manage our SEO and run our Google Ads campaign, expecting a professional service that would generate enquiries and help grow our business. Unfortunately, our experience was extremely disappointing. From the very beginning, we did not see the level of performance we had been promised. The website failed to generate the enquiries we expected, our SEO showed little meaningful progress, and the Google Ads campaign did not deliver the results we believed it should. Despite investing significant time and money, we found ourselves continually questioning the value we were receiving. Communication often became frustrating, and we regularly felt we had to chase updates rather than receiving proactive advice or clear reporting. We expected a digital marketing partner that would monitor performance, make continual improvements and demonstrate measurable progress, but that wasn't our experience. As a business that relies heavily on generating enquiries online, we needed a website and marketing strategy that delivered results. Instead, we were left feeling that the website, SEO and Google Ads campaign simply never gained any momentum from the outset. Since moving away and investing in improving our online presence ourselves, including developing a new website and implementing a structured SEO strategy, we have seen significantly greater engagement and believe our online presence is now much stronger than it was previously. Every business has different experiences, but unfortunately ours did not meet our expectations. We cannot recommend the service based on the results DHG Services received.