Dealing with my first personal loss when my wife, Mandy, passed away I was completely lost, didn't have the foggiest idea what to do, until I visited Hickton's on Penn Rd. Laura, sat down with me and took me through everything, paperwork arrangements, options. Her Honesty (a quality rarely found nowadays) shone through, her care and sense of what I wanted was her main priority, I cannot express how much that meant to me, and my wife's family. Even though my wife's family Funeral Director was only 2 doors away I did not feel the need to search any further. From my first visit to finally collecting her remains, everything and anything was never a problem, total care. Laura, Callum and Philip, the Celebrant, were brilliant. I cannot sing their praises high enough. I Thank you, my wife's family Thank you, and I'm sure if she could, my wife would Thank you, Rowland.