Sofa Factory Outlet

I had seen lots of sofas in Birmingham but I read about the sofa factory and it’s positive reviews, so I travelled an hour to them to see if everything I had heard was true- I can honestly say the service I received here was the best ever. Mark is such a genuine and friendly person that I was sold instantly. The range of sofas available under one roof is fantastic- we were having work done so needed a sofa faster than their usual timings. Not only did he ensure that the measurements were accurate( we were dealing with tight spaces) he came and measured for us and explained the process and accommodated all the changes we wanted to make. We placed our order and had it delivered to us within 4 weeks! I absolutely love it!!! Can’t recommend this place enough. I will definitely be using Mark again and have already starting designing our next sofa. Thank you Mark and the delivery staff who did a superb job. The whole company is friendly and respectful- will not be using anyone else for sofas again.

Amazing service, endless choices and incredible turnaround time - there is no need to look elsewhere if you are looking for high quality sofas at a market beating price! Mark is an expert in this area and is on hand to give advice and offer customisations to suit any requirements. He is an honourable dealer who accommodated all of our needs and made the sofa buying process simple, quick and stress free - why waste time elsewhere? 100% recommend this shop, it exceeded all our expectations and the sofas feel great :)

Have recently purchased a custom made sofa from Sofa Factory. The customer service particularly from Mark has been spot on! He has been very professional and genuinely helped us design the best sofa for our space. Although the leg colour was slightly wrong, Mark was quick to fix this issue with no hassle to myself at all. We are really happy with our sofa and have a lot of compliments from family and friends, they are comfortable and of excellent quality! Keep up the great work Sofa Factory! :)

Fantastic service from initial enquiry through to final delivery. Mark was super helpful throughout. Couldn't be happier with our new sofa!

Just received the most fantastic sofa from Sofa Factory !👌End to end a must brilliant service. Mark provided great advice on cushion full, size, style, fabric.. Truly custom service and a custom sofa. Super knowledge that you won’t ever get from mainstream furniture places. Couldn’t recommend them more highly 👌👍