Rudell

Superb service from start to finish at the Wolverhampton branch. Sally in repairs was absolutely amazing. She kept me updated with progress, as parts for my vintage Rolex had to be sourced for repair. When I came to collect the watch Nick Cadman was very knowledgeable and attentive. I would recommend this establishment to all Rolex owners without hesitation.

Thank you to all staff at Rudells who helped me purchase at watch for my daughter. Thanks to Leroy who took his time to make sure the watch was a perfect fit for her . Aaron thank you for helping my purchase of a special gift for my daughter easy and pleasurable from start to finish . Regards Mat

I visited this store purely on the professionalism of a telephone enquiry I had with Sarah and Glenn regarding a few different timepieces I was looking to purchase. My visit and subsequent interaction with Glenn has been truly amazing and very educational on the watches I was interested in buying. I was made to think about lots of different factors before committing to a specific watch and it was not based on sales at all. I felt that I was given lots of time to browse different watches and nothing was too much trouble at all. The store have an amazing collection of watches and jewellery, but for me the most important pleasure I walked away with was the customer experience. I would highly recommend visiting this store and asking to speak to Glenn as his knowledge on Rolex alone is second to none and you are dealing with someone who knows the brand inside out. This is my go to place for future luxury purchases. Keep up the good work and thank you for a great experience.

Picked up my watch today- Leroy was assisting us and he is lovely, upbeat and extremely friendly. The experience was made 10x better thanks to him. All the staff we experienced were lovely and extremely professional. Not a bad word to say about my experience- definitely recommend!

Had been looking for a new watch for a while where I luckily came across rudells and was served by Nick who was very polite and made me feel at ease. Everything was fully and clearly explained about the watch without it being one of them pushy sales and cold drinks was offered. I would highly recommend this jewellers and will definitely be going back in the future.