Bonuzi nails

I came here after being cancelled on last minute by another nail tech. I was somehow charged £90 for Biab French manicure and gel toes (also French). The nail tech was not very transparent with her prices and did not disclose the price of certain services even when I asked the difference between gel and Biab she explained everything but the difference in price. After leaving in a rush she agreed that I could pay once I got home and I was left so many missed calls from her and a long message about how I’m a thief, was ignoring her messages (which I wasn’t, I hadn’t opened them yet), and how I am “taking advantage of her small business”. I paid her the price of service I was aware of (£75 which is still a lot for basic hands and feet - bare in mind this wasn’t even a pedicure it was simple colouring of the toes). I was charged £5 for nail varnish removal (never experienced this after 7 years of having my nails done) and £10 for gel “soak off” even though she just filed it off which I don’t usually get charged for by nail techs. I appreciate everybody’s price is different but this is definitely something I’ve never come across. After disputing the price quoted she blocked me and my family off Instagram which is again poor customer service. I’ve never paid so much even for XXL acrylic nails with detailed hand painted design. Overall terrible customer service, communication and though I was 9 mins late for my appointment she didn’t begin my appointment until over 30 mins after the time booked. Would not recommend. £90 and this isn’t even the best my nails have looked.

I am very happy with the results! Lily is an amazing sweet lady, talkative, she makes you feel comfortable, as this was my first time coming in to her salon I came a little late but she still took the time to let me figure out what I want done on my nails! Honeslty 5/500 she made me feel secure!! Just make sure you book in advance to get earlier appointments other than that it’s all good to go! ☺️ Great decor in salon, and good service overall xxx

First time went to a nail salon in England. I usually do it in Thailand all the time. I'm a little worried about the quality here. But after my nails done, my thoughts changed. I really love my nails design 💅🏻 The manicurist is very cute and friendly xx 💕

I got builder gel mani for first time. Nail tech was very informative and let me know the difference between acrylic and builder gel. Such pretty nails, I got exactly what I asked for. Service was perfect, I’ll be back to get my toes done soon!

My experience at Bonuzi is always a pleasure. My pedicures are transformational and leave me with beautiful toes and a confidence boost. They have a wide selection of gels, styles and I’m slowly coming out my shell with having more colours and designs. I enjoy coming and not feeling like I am just receiving a service, we laugh and share stories while together which is the icing on the cake. I would recommend and have already recommended Bonuzi and remain a loyal customer to this salon. 5 STARS ⭐️⭐️⭐️⭐️⭐️