Oddfellows

Visiting during lunch time and I had set lunchtime menu. There is not a great deal of choice. I would have liked salmon as an option. Two staff members working and they were very busy, but extremely friendly and helpful.

The food was absolutely delicious but the service was shocking. Massively understaffed. We found out at the end that two called in sick and one didn't turn up. However the staff that were on shift just acted harrased instead of explaining from the start and appealing to people's better nature. A quick "please bear with us, we're hugely understaffed and we'll get everything sorted for you ASAP" with a smile. Might be nice. Instead we were seated and left for 30 minutes before they even came to ask if we wanted a drink. We ordered our meal at the same time because we didn't want to wait another 30 minutes. The kitchen was obviously fully staffed because our meal came out before we got our drinks. When I mentioned this as our food was delivered the manager went and fetched them straight away. They were obviously sat on the bar waiting for someone to bring them. I think the staff need more hospitality training in how to deal with such circumstances.

Nice atmosphere, friendly helpful staff. Lovely fish, chunky chips were delicious. Sirloin steak was tasty but lot of gristle! Desserts too sweet for a diabetic customer! If cheese & biscuits was on the dessert menu I would visit more often.

My first visit here for around 4 years, when I used to visit fairly frequently. Bank Holiday Monday and not enough staff. Just 1 person behind the bar and 1 waiter. I felt sorry for them as the place was busy. We ordered hunters chicken and a chicken and chorizo Kebab. Must admit I was disappointed with the portion size of the Kebab. Just one skewer, for around £15 wasn't enough for me. The Kebab itself was nice though. Another thing I noticed were the glasses were dirty, I could see lip marks around the top of our glasses and they weren't ours. I ended up going up to the til to pay, because I could see the staff were too busy to come for our payment. (The staff did well considering there were only two of them)

When you enter at Odd Fellows you wait to be greeted by a team member they will seat you. We had a table pre booked, a large table and group members arrived at different times. They where accommodating took everyone’s drink orders at different times. Waited for everyone to arrive and where very helpful with the kids food. Food came out hot, everyone enjoyed thirst food portions are good. To be fair I have been on a number of occasions and the service is consistent and always good the food is hot. Vegetarian food options are available, there is always a specials option available. Puddings options are a good selection also.