Vets4Pets - Wolverhampton

The most caring, kind, sensible, lovely, knowledgeable people..have been taking my pets here for 15 years and when you really need them they are the best. thank you to all the vets nurses and all the vets.

Receptionist on first interaction via telephone we're great, really helpful however when i acted on instruction to visit the vets and register my health plan for my dog the receptionist who dealt with me in the clinic was very rude, all i kept getting told was you can ask the vet when you see them, not attempting to help or answer my questions which were simple questions about the vaccines and health plan, to then be told it takes a long time to register for the health plan so you'll be waiting a really long time to get it set up, what kind of service is that. felt like i was disturbing her from doing something else, the attitude and faces i was getting took my breath away. even the other receptionist had to intervene to help answer my questions as the other receptionist wasnt answering anything. this this has left a really bad impression of the vets. when i called to cancel my puppys vaccination, no interest on the reason i wasn't continuing my business with them when i asked them to remove my details, maybe she was just having a bad day however this was just not acceptable.

Absolutely amazing veterinarians also very welcoming. they all went beyond the call of duty on our beloved dog frankie. they immediately acted fast for an urgent operation. told us & assured the best would be done by there amazing team. thank you all so much she's home safe and well where she belongs. thank you from all of us.

My poor kitty didn't deliver naturally , i posted on the vets website at 6am that morning at 8:30am i got a call and had to take kitty immediately which ended in surgery . they treated her very nicely and saved her two little babies is❤️ we are very grateful for the professional care