A huge thanks to the person who checked our cycling party in on Tuesday evening. She couldn't have been more helpful, sorting out all the room keycards in one go, secure storage for the bikes and helping me with parking the van. It is brilliantly situated for walking into York centre being just outside the walls, the other staff were just as friendly. The rooms were lovely, just as you would expect for this class of hotel but some of the fittings were showing their age. Breakfast was standard hotel buffet and again the staff were very attentive.