Three
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Three
Review
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A huge thank you to the team a today alex, jon and remi were all amazing. they were very friendly and helpful and went above and beyond to help me and make sure i got the perfect contract for me. couldn't be happier with the deal or the services all staff were very knowable and you can not fault there service. definitely the best experience i've had getting a new phone.
My wife and i went to check the offers and jon did welcome us. he was very kind and friendly. he literally amazed us with his knowledge and experience. he is not only care about the company's interests, but also cares about the customer's interests. we bought phone with contract for my wife and i switched to 3 from another operator. and we both are really happy thanks to jon.
I had a great experience with remi. every time i go in store i am amazed by the quality of customer service: no matter how busy it is, the staff will handle everything professionally and with a smile, thank you.
We popped into store earlier today, because we didn't really get on with customer services over the phone last night. when we came out of the store, we looked at eachother and both said the same thing; "now that was customer service". please pass on our thanks to your assistant manager, remi. she was so great; you really don't get that sort of service very often nowadays. quick, efficient, helpful, cheerful.
Had an excellent experience getting a new phone with these guys, they make it simple and offer great deals to existing customers. staff are all really patient and friendly and have to deal with a lot. however the process takes a hell of a long time, i think we were in there for about 3 hours just waiting. not sure if this is the standard across the board however.