Sports Direct

Today my granddaughter and I went to your store at Monks Cross York My granddaughter wished to exchange her newly bought trainers as they did not fit her Chloe at the till was very pleasant and helpful as was Ethan who kept bringing her different trainers to try on Nothing was too much trouble for him even though he had other customers that needed his help So I would like to say another thank you to both Chloe and Ethan for their exceptional customer service

Decent prices, but older/basic styles and the store is cluttered. Staff are generally disinterested and can be difficult to find when you need something.

I visited the store this evening and I couldn't have received better service. Mike G was extremely helpful, patient and knowledgeable. A credit to your company , thank you Mike!

Sports direct gets a bad press. But today I felt compelled to write a review on the excellent service I received from manager (or maybe assistant manager?) Sophie. Needed to exchange faulty football boots that were 7 months old and I had no receipt only a bank statement. Sophie was so helpful, managed to produce a duplicate receipt from the till after searching for a good while, was offered a full exchange, no quibbles. My son got his new football boots and I didn’t have to pay twice! . One happy customer!