MetroSpa - Aesthetics

  • Unit 4, Chad Square, Hawthorne Rd, Birmingham B15 3TQ, UK, ,

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MetroSpa - Aesthetics

Review

4.0
(5 Review)
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May 31, 2022

I am truly shocked with the way in which customers are treated by the owner for two reasons: 1. I told the owner that it was not professional to talk about other clients (negatively) in the presence of other customers. He did not apologise that this had happened. If your treatment was on Sunday 29 May then it may have been you that was being criticised by Theresa (one of the beauticians). I heard everything being said and she admitted she was talking about client. 2. The owner thought it was acceptable to shout at a female when told I could not attend an appointment due to Covid and demonstrated no empathy and shouted, 'it's not my problem.' I ask you to consider whether you wish to put money in the hands of a rude and aggressive male who thinks it appropriate to shout at clients/females.

Dec 20, 2021

I visited Metrospa for the first time. I had the MOST amazing facial today with Hollie. My skin feels and looks great. The salon was so relaxing and welcoming. The treatment was perfect and all the little touches such as the heated bed that I lay on were much appreciated. Highly recommend Metro Spa!!

Jan 27, 2022

Hollie is an absolute wonder! I have been visiting her at her new location for quite some time for a number of treatments from a full body scrub, massages and even Envy Facials, and she never fails to go above and beyond and make me feel brand new! She is always thorough and professional and will help you reach your goal with a carefully thought out treatment plan, whilst maintaining a warm & positive energy about her which is why I recommend her over and over again!

Mar 21, 2023

My wife loves this place, I generally book the spa deal which is 2 hours worth of treatments etc and I get to watch soccer Sunday in peace, win win

Jun 12, 2022

Awesome ! I had absolutely great time. I bought Summer Spa Package with Teresa. When it comes to massage, I am a bit fussy, but Teresa found all the problematic areas on my shoulders. Even though the facial included in the package was a simple one, my face was glowing when the session was done. So I can't imagine the other facials. When I finished the session, I felt like I was reborn. I am very impressed. The staff were really nice, friendly and professional :) highly recommend this place !

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Business Hours

  • Monday: 9:30 AM – 8:00 PM
    Tuesday: 9:30 AM – 8:00 PM
    Wednesday: 9:30 AM – 8:00 PM
    Thursday: 9:30 AM – 8:00 PM
    Friday: 9:30 AM – 8:00 PM
    Saturday: 9:30 AM – 6:00 PM
    Sunday: 9:30 AM – 6:00 PM

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