Birkacre Restaurant/Cafe

Having read many of the preceding reviews, my wife and I went along to the garden centre and had a snack over lunchtime on Sunday. Well, I must have caught them on an off day! The restaurant was ok; the service was pretty slow, though initial taking of order was quite quick. Waiting 25 mins for a cup of coffee and a soft drink wasn't really acceptable and although the food followed within a further 5 mins, the toasted sandwiches were tepid i.e. they had been sat on a surface awaiting collection. The glass served with the cold drink was grubby and when I asked one of the staff to change it for me, she looked at me like I'd asked for something outrageous and didn't actually say a word to me! The glass was returned duly washed. The general demeanour of the waiting staff was grim and unsmiling. The quality of the food was so-so. The service was pretty poor. Given that it wasn't cheap, I would have expected (and indeed have had) far better. Oh, one more thing ...... there are several 'hand made' notices dotted about the place and in particular one that refers to the behaviour of dogs - sorry guys this is a nonsense, particularly when you allow a bunch of noisy children to disrupt the peace! Unlikely to be back unless and until you sort yourselves out.

Very nice cafe within the garden centre. Visit tgevplace for a friend baby shower and it was a very nice surprise.. Staff is very attentive and food is delicious.. I ordered the Sunday beef roast, massive portion amd very tasty and tender meat. The homemade Dessert selection is impressive.. i had the best carrot cake ever!! Will definitely come back!!

Have been a few times now, staff always friendly and is a lovely restaurant. However, my food orders have had small mistakes, like ordering white bread and getting brown, or asking for crisps instead of chips, and getting neither. My only feedback would be a little more attention to detail. No one checks in to see if you need anything after the mains are given. Also, I've always been up for a dessert, but oddly they clear the table of mains after the customers leave. It means we don't get asked if we want desserts or anything else. Just small observations, certainly not enough to put me off going. But I think if it's table service, it shouldn't mean having to constantly try and grab attention for things like drinks and desserts. This has been on every occasion, so not just a one off. So yeah, a little constructive feedback, but overall lovely staff and nice food.

We went on a Sunday and would advise pre booking as we'd previously been unable to dine on other another weekend due to not being able to eat having not booked. Service was slow as it was waitress service taking orders and we had to ask to order and then told we weren't on the waitresses list so had to wait even longer to place order with another waitress Once order was taken food was served ok. Menu covers snack meals and mains and also a vast choice of cakes. We chose jacket spud and filling and sandwich plus side of sweet potato fries which were all beautifully cooked and presented.

This is a lovely cafe with a great selection of cakes. There’s a simple breakfast menu, and the full fry up was perfect. The poached eggs and salmon was a little bit of a let down, with not much salmon and over cooked eggs on limp toast. Great coffee, and great service though. Looking forward to trying some of their other offerings.