Plaza Hotel, Sure Collection by Best Western, Chorley, Preston

Lovely place and nice clean rooms. Friendly staff and great pub just outside. Only thing that let it down was no fridge or air con in the rooms. Only a small fan that did nothing to cool the room haha. It was 31 degrees outside and the rooms stayed about 31 degrees all night. Apart from the heat it was a brilliant short stay and we will be back again next year

Stayed at this former Premier Inn Hotel Oct 2022. Staff were really friendly but sadly it went downhill from there onwards. Throughout the building the former Premier Inn signs are still up and it seems little effort to rebrand and redecorate to their own standard. The room wasn't particularly clean, shower curtains had mold and there was a splash of something up side of bed and a hand print on the wall. I could deal with that but I found myself complaining to reception later that evening that the fan in my room was whirling and even with the door closed and with it switched off would not stop it making the noise. Staff said really sorry but no other rooms available and no one can fix it, nevermind I still managed to sleep just annoying. In the morning I went to the breakfast room and thought I was in the staff canteen, small selection of continental options only and a bit of a squeeze when others were in the room. Not a great night stay I'm afraid.

The hotel itself was good, clean rooms comfortable bed and a reasonable breakfast. The stay was let down by the fact that we were automatically charged for a third room when my confirmation email clearly shows 2 rooms. The hotel told me to call customer service and they promised me a refund within 4 days. 10 days later no refund and after further calls the refund eventually arrived about 3 weeks after staying.

Staying in this hotel changed my life. I see things in so much clarity now. It all makes sense, everything. Wow. Also the bed was very comfy.

It is located away from the city-centre, and it is definitely more easily accessible by car. But there is a bus stop nearby, elsewise it's about a 25-30 min walk from the train station. Very spacious rooms, clean and comfortable. There is a pub right next door for food as