Would give a 0 star if I could. Absolutely ridiculous this place. We have been able to come here once in all the times we’ve have arrived to use the pool facilities and each time I’ve rung to confirm the times and been told false information. Four times in total now we have rung up prior to turning up confirming the big pool is open for use and every time we have turned up, we get told sorry the pool is closed. 7pm tonight we got to reception, lady took payment for then a male member of staff to say no the pool closed at 7 tonight. Why didn’t she already know this and why an hour before I was told over the phone yes pool open till 9 and centre closes at 9.30. Tried numerous times now with just pure false information. Seems staff don’t know what they’re doing and have no clue what they’re saying. Won’t be coming back.
Nov 07, 2023
My kids have swimming lessons here and we regularly go for a public swim.
The staff are always lovely here and very helpful with any queries
Aug 14, 2023
Really lovely and helpful staff. Good facilities. It was very busy when we visited and the changing rooms were dirty but it was the holidays and busy. Always a good pool to visit
Oct 27, 2023
Well what a difference, came here 4 weeks ago and was disappointed with the treatment we received of a poolside lifeguard while we were supporting a young lady with disabilities. Today we came across a lady who could not have been more accommodating with the three of us. You made today an enjoyable experience. Thank you.
Oct 13, 2023
Kids love swimming here small pool very warm and with the large steps to enter it the kids feel safe being able to stand up. Large pool is normally lane’d off but they do have inflatable sessions with a large inflatable assault course. This is for 8-15 yrs old not small kids
Would give a 0 star if I could. Absolutely ridiculous this place. We have been able to come here once in all the times we’ve have arrived to use the pool facilities and each time I’ve rung to confirm the times and been told false information. Four times in total now we have rung up prior to turning up confirming the big pool is open for use and every time we have turned up, we get told sorry the pool is closed. 7pm tonight we got to reception, lady took payment for then a male member of staff to say no the pool closed at 7 tonight. Why didn’t she already know this and why an hour before I was told over the phone yes pool open till 9 and centre closes at 9.30. Tried numerous times now with just pure false information. Seems staff don’t know what they’re doing and have no clue what they’re saying. Won’t be coming back.
My kids have swimming lessons here and we regularly go for a public swim. The staff are always lovely here and very helpful with any queries
Really lovely and helpful staff. Good facilities. It was very busy when we visited and the changing rooms were dirty but it was the holidays and busy. Always a good pool to visit
Well what a difference, came here 4 weeks ago and was disappointed with the treatment we received of a poolside lifeguard while we were supporting a young lady with disabilities. Today we came across a lady who could not have been more accommodating with the three of us. You made today an enjoyable experience. Thank you.
Kids love swimming here small pool very warm and with the large steps to enter it the kids feel safe being able to stand up. Large pool is normally lane’d off but they do have inflatable sessions with a large inflatable assault course. This is for 8-15 yrs old not small kids