YELLOW CABS (NORTH WEST) LIMITED

On time and kept us informed, extremely pleasant driver who made the journey a pleasure. Excellent service and you have a gem with this driver !!

Needed picking up after a night run fall, these guys were brilliant, came on time, excellent service, car 19,Arif, very nice and great service. Highly recommend this firm. Best by far in the area.

I only leave 1 stars as cannot leave 0 after being left stranded at Manchester Airport. When I booked my return airport trip I was advised to call when I landed as delays at Manchester airport meant they did not despatch a taxi before we were through baggage reclaim. After landing, we had to remain on the plane waiting for the airport to have the staff needed to get us off the plane. Whilst waiting, I got a phone call from the taxi driver saying he was outside. I told him I had not even got off the plane yet and reminded him that I was told to call when through baggage. He said he would wait 5 minutes then put it down as a no show and I should take up with yellow cabs direct. I called yellow cabs when through baggage and was told they would not send anyone for us, in the early hours of the morning with 2 young children and I would need to take up with management the next day. After approximately 12 phone calls over the next few weeks where I was told management would call me back and never did, I was finally told they would not refund any part of my up front payment for the return or pay toward the cost of my taxi home. It meant I was out of pocket for the return fee and the £200 I paid for a black cab in the early hours to get my family home safe.

Absolutely lovely, journey. Completely comfortable, clean, and patient with me . Thank you Donna if you know you know 😇♥️ . Amazing lady.. 😁🫶♥️

Do not use. Left stranded at the airport at 3am with two young children because our flight was delayed on the runway (after landing) due to no ground staff. Driver phoned us several times, very irate, asking when we'd be ready because he was waiting outside - of course we hadn't deliberately chose to sit on the plane for a few hours after a 4 hour flight and desperately wanted to get home ourselves but he didn't seem to appreciate this. After nearly two hours said he couldn't possibly wait any longer and drove home. This was after he had turned up after tracking the flight, despite us pre agreeing that we would phone him when we were through customs to tell him to set off (not as we wanted it, but what was asked of us by the company). Apparently he was missing "good Saturday night takings" and couldn't be sat around all night. (Which is why we think he tracked the flight and decided to set off without a call from us). We then had to pay £150 to get home despite having already paid for our return up front. Apparently this was our fault, no refund due - because they'd turned up it was us who hadn't - and the manager was never in when we asked to speak to them. Awful.