Castle Associates

Sadly, I've recently been very let down by this company. My trade union representative turned out to be demonstrably and extremely disorganised overall, and ended up seemingly winging it through my grievance hearing, as well as failing to prepare the written statement until approximately 30 minutes before the meeting! This is evidential, despite my provably briefing him for months on end and providing lots of detail in more than good time. Even then most of what he had written was wrong! I found myself making corrections 10 minutes before my hearing and was left feeling very stressed as a result just before my hearing. Now I'm being charged for it! I tried to talk to my representative reasonably, who then ended up more or less shouting at me. I then complained and was bluntly rebuffed. This is completely unacceptable behaviour from a company I thought would support me. When I complained, it felt like my vulnerability was being unfairly played upon. I would advise to avoid this company. This is a truthful account of the situation, which I can substantiate with written and factual evidence. I stand by this as the truth and as a heartfelt warning for other vulnerable people.

Delighted with the service and the support of the trade union rep in my grievance appeal hearing meeting. Ashley caught me from giving details that would have weakened my case and provided support whenever I stalled or was being put under pressure to provide information I did not want to share. I would thoroughly recommend this service and am pleased that I took my solictor's advice and took representation with me.

Absolutely brilliant organisation, really supported me when I needed it would definitely recommend 👍

Big Thanks to Castle Associates for connecting me with a brilliant Trade Union Rep who did an awesome job in representing me during this past month and half. His expertise lead us to get the outcome that we were looking for during this long disciplinary process.

Exceptional expertise & absolute professionalism! I cannot thank Saq enough for his help with my case. From the very first call, he was quick to grasp every aspect of my case. He worked with me to understand the outcome I desired and then guided me through the process in a professional, pragmatic and supportive manner. His attention to detail, personal approach and going the extra mile are really appreciated. His straightforward style made what would have been an extremely stressful experience a bearable one. Worth a penny spent!