Computer Assistance

Great place - really helpful. I've used them a few times for both Apple and PCs, and always been happy with their work. Today they fixed a cooling fan issue on the spot for me - definitely recommend.

I went in to ask for assistance with my Hotmail account. They were incredibly helpful and friendly, in helping resolve the problem. I had 2 of the staff working on sorting out the problem. And they did not charge me for their time. I really appreciate there help and would highly recommend them. Thanks for your help Computer Assistance!

Thank you Computer Assistance for your reply to Michael Purches. We seem to have hugely different recollections of the sequence of events. There were no outstanding issues with the original build; it worked fine and I was well pleased with it. Indeed before taking it away, I demonstrated to your Mr Jack/D its perfect handling of my atypical requirements. AND sang your praises long afterwards to anyone interested! I am NOT raising unresolved issues from that time, there were none. But it did fail a long time later: no fault of yours, a corrupted Windows update I'm told. Understandably I brought it back to you for treatment, and only THEN did issues arise. Your hitherto excellent service had transmogrified from Dr Jekyll into Mr Hyde! In glaring contrast to my first experience, never could I ascertain the state of play, nor discuss anything technical: only get a parrot saying "it's not ready yet". And you sure did NOT complete the job: After three weeks of that, on the eve of your Xmas-to-January shutdown, with the prospect of nothing better to come, I demanded the return of my property as found. Your engineer is manifestly good; it's your customer interface that's gone to pot. You need another Jack/D, who was attentive and effective, and their combined efforts outstanding, M.

I brought my gaming PC here due to liquid damage, The staff are lovely and very efficient. I got the damaged part replaced and fitted. My PC has been fixed and works perfectly. I would definitely recommend them to anyone. Thank you so much again ☺️

I cannot recommend Computer Assistance enough. I have used them for several years and I find all the staff really friendly, helpful and very knowledgeable. Today I had a problem with potential hacking in my laptop. Following a phonecall, I was able to come in immediately for them to look at the potential problem which they diagnosed and sorted rapidly and efficiently. Best wishes, and thank you, especially Peter.