Challenor Gardiner Solicitors

Very pleased with the service provided for the sale of my property. Curtis was always extremely thorough when answering my many queries and always a prompt response. Personable & professional approach to all matters.

We selected Challenor Gardiner for house coneyancing based on the reviews available, the fact that they were local to where we lived, and also because we did not want an on-line only conveyance – it would be uncomfortable to send these large sums of money to a solicitor that we could not visit physically. Also, the price compared favourably to other options. The conveyance was pretty straightforward – it may be very common, but some of the covenant terms were difficult for lay people to understand. The one way in which the solicitor could have helped more is in translating these complicated paragraphs into plain English. Other than that all went smoothly, and there were no unexpected extra costs. We would recommend them.

Avoid like the plague. They are slow, do not communicate, attention to detail is non existent. The most unprofessional law firm I have come across in my 20+ year career. So bad we are making an official compliant to the Ombudsman and the Law Society.

I was extremely impressed with the manner in which the sale of my property was handled by Mr. Rogers. He kept me informed at all stages of the process and any queries on my part were swiftly dealt with. The final week before completion was rather hectic but, thanks to Mr. Rogers, everything went smoothly and according to plan. I strongly recommend him and Challenor Gardiner without hesitation.

Avoid absolutely. We were let down in the middle of our conveyancing transaction, as our solicitor left the firm without anyone informing us in advance. He was replaced by people who had no idea of the case, which had become entangled in some issues. We received advice conflicting with what our previous solicitor had said. In addition, mails were left unanswered for days, unless chased repeatedly over the phone. As a consequence, everything took a very long time. Eventually, the transaction did not go through, mostly as a consequence of the terrible legal assistance we received. Only the assistant, Amy, was always nice and helpful. We hired a different law firm, which gave us a very different level of service.