Domino's Pizza - Sheffield - City Centre

I messed up my order, and the staff were able to help me out no issue. Food was great, and the helpful staff meant I was in and out quickly without any embarrassment. Big shout out to Hamid especially!

A very busy place in the evening. Therefore, they sometimes mess up orders a little bit. If the Pizza is made correctly it tastes very good.

Worst service. The guy at the shop floor was arrogant and not doing his job at all. Unaware of the order and made us wait for our order which was ready for 15 mins. Very dismissive when confronted. WORST SERVICE EVER.

Placed an order of over £80 and was charged twice. Store immediately called me and told me they would refund me - fair enough. This was supposed to take 4-5 working days apparently, 11 days later and I’m still out of pocket. Called again and they said the refund was never processed and they would now refund me but how do I know I have actually been refunded this time??? Well all they said was if you don’t have it back in 5 days just call again. Simply ridiculous. How can they not offer a receipt of refund? I’d expect some form of compensation for having to wait over 2 weeks to receive almost £85 back but nothing was offered.

Amazing service and super friendly. Their patience whilst being lectured about 'legal rights' by upper class student idiots about tap water is to be commended. In 12 years of customer service i have never known such a shambles that was handled well. Great going guys!